SHIPPING POLICY

At Per Seramics, every order is carefully packaged to ensure safe delivery. Shipping costs are calculated at checkout based on order size and destination, allowing us to select reliable carriers for timely arrival.

Order updates are provided throughout the fulfillment process. For special delivery requests or time-sensitive orders, please contact us—we’re happy to help ensure a smooth experience.

RETURN & EXCHANGE POLICY

Customer satisfaction is central to Per Seramics, and we want you to feel confident in your purchase. If an item does not meet your expectations, we accept returns or exchanges within seven days of purchase, provided the item is unused and in its original condition.

At this time, we do not offer prepaid return shipping labels. Customers are responsible for arranging and covering the cost of return shipping. We take great care in the quality of our work and are committed to resolving any concerns promptly. If you need assistance with a return or have questions about your order, please contact our support team for personalized help.